Streamline your workflow

Discover how you can effectively manage your enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities with a live instructor. You’ll learn how you can work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports. You’ll also learn to configure Assets automation and integrate with external systems to import data into Assets.

This course is designed for Assets users, Assets managers, Assets administrators, service project administrators, and other members of incident response teams such as IT ops managers, IT support managers, technical leads, developers, site reliability engineers, network engineers, and more.

Before taking this course, we suggest you are familiar with Jira Service Management and Jira automation.

Participants will complete hands-on exercises in a dedicated sandbox environment. Access to the sandbox will remain available for up to two weeks following the course. A course workbook will be provided.

The schedule includes one 45-minute break and several 10-minute breaks throughout the day.

After this course, you will be able to:

View and edit object types, objects, and attributes in an Assets schema.
Configure Assets automation.
Import data into Assets.

Lessons

Course overview
Assets basics
Creating object types and attributes
Connecting object types
Searching and basic AQL
Importing data
Assets automation

Asset Management Essentials